We store and collect the following data:

Users with a profile on Loving Memories: Email address, first name, and last name

Regarding the memorial: First name, last name, date of birth, and date of death

Recipients of Loving Memories’ newsletter: Email address

We collect the above data for the following reasons:

To offer user profiles, membership, possible subscriptions, and newsletters, the abovementioned data is necessary to store for Loving Memories.

Regarding payment information:

All credit card information from our users is stored by our payment provider Stripe Inc. Loving Memories does not have access to these data.

What if I want my personal data deleted or handed over?

You can at any time get the data we store about you handed over, whether it is in connection with a user profile or as a recipient of our newsletter. In these cases, you must send an email to [email protected].

If you want to delete your profile on Loving Memories, please write to us at [email protected]. If you are no longer interested in receiving our newsletter, you can use the unsubscribe link that comes with the newsletter. In this connection, your personal data will be deleted. However, this only applies to our database of newsletter recipients. A possible user profile will still be valid, and the associated data will continue to be stored.

Regarding the deceased (the person who the online memorial is created for):
We keep information and data belonging to the memorial as long as the user and the administrator allows the memorial website to run. If the administrator chooses to terminate the online memorial, this and all associated data are immediately deleted.

Security breach of personal data

Within 72 hours after a possible breach of personal data security, Loving Memories will report the incident to the Data Protection Authority in accordance with the General Data Protection Regulation article 33.

Data storage and transfer

All data is stored in the website's database, which is operated and hosted by Simply.com and Heroku.com.

For further information and technical specifications, we refer to the above and their terms.

Loving Memories uses an encrypted connection based on an SSL certificate. Data transfer to the website server is done via HTTPS.

Cookies*

On lovingmem.com we collect and analyze information about visitors' use of the website to develop and improve it. Below, we have listed what information we collect, its purpose, and the names of third parties that have access to it. If you do not want this to happen when you visit lovingmem.com, you can delete or block your cookies. You can get help with this at https://minecookies.org/cookiehandling. You may experience that the site does not run optimally if you choose to block or
delete cookies.

*Cookies are a text file (cannot contain harmful code/virus) that is stored on your computer, smartphone, or tablet. The purpose is to recognize the device, remember settings, and produce statistics.

Lovingmem.com contains cookies from the following third parties:
ga – Google Analytics for traffic measurement.
gat_gtag_UA_xxxxxx– Google Analytics for measuring use of the contact form.
gid – Google Tag Manager data layer is a JavaScript object used to send information from the website to the Google Tag Manager container.

Ownership

Lovingmem.com is owned and published by:
De Evige Minder ApS
Email: [email protected]

Picture credit

Example of a memorial profile picture: Photo by sk on Unsplash
Example of a memorial gallery: Photo by LOGAN WEAVER | @LGNWVR
on Unsplash
Subpage top picture: Photo by Tobias Tullius on Unsplash

It is free to create a profile and one memorial website on lovingmem.com.

To access additional features, the ability to create more than one memorial website, and more space for pictures and videos on the online memorial website, you can use our premium solution.

This costs 5 $ per month or 48 $ per year. The subscription is ongoing and billed monthly or yearly in advance. You can also choose to make a one-time payment, lifetime, of $99 which covers as long as you have the memorial website.

Payment transactions are handled by Stripe Inc. via automatic card payment. The following payment cards can be used:
VISA
Mastercard
American Express

Non-payment

You can always change your payment card via the profile area. It is your responsibility to ensure that a valid credit card is attached to the subscription as long as it is active.

We reserve the right to stop the subscription and close the online memorial(s) if payment is not received.

Cancel subscription

You can always cancel your subscription via your profile on lovingmem.com or by sending an email to [email protected]. The subscription can be cancelled to the end of the current payment period. Any remaining part of a payment period will not be refunded if the cancellation occurs in the middle of a payment period. Upon cancellation, the memorial website will be deleted.

Price regulation

As a subscriber, you will be notified via email at least 60 days before any price changes.

Publishing and Responsibility

The subscriber or collaborator of the online memorial is solely responsible for the content on it. Therefore, Loving Memories cannot be held responsible for the content the users have chosen to publish. However, Loving Memories reserves the right to close memorial websites and/or delete content that violates the law, is offensive, or is used for purposes other than those intended.

Loving Memories reserves the right to continuously change and adjust the guidelines for what content on the online memorials that can be deleted or closed.

Loving Memories server provider has an uptime of 99.97%. In case of downtime, Loving Memories or its provider cannot be held responsible for financial or other types of losses.

Regret

If you choose to create a subscription, this is done at the same time as the online memorial is created. As a result, the product is used, and it is therefore not possible to regret the purchase. If you have regretted the purchase, we refer to our terms of cancellation.